Temperature-controlled medical storage keeps products within the conditions stated on their labeling. We offer monitored ambient and controlled-room-temperature storage, 2–8°C refrigerated storage in select markets, excursion reporting and cold-chain pack-out for parcel shipments.
Start from the labeled storage condition
The correct storage temperature for a medical product is the one the manufacturer states on its labeling or instructions for use, backed by stability data. Many durable devices simply require protection from extreme heat, cold and humidity. Other products carry specific ranges: IVD reagents and rapid test kits frequently specify 2–8°C or 2–30°C, some devices with drug or biologic components specify controlled room temperature, and certain adhesives, gels and batteries degrade with heat exposure.
During onboarding we build a storage profile for each item from your labeling, including the range, any humidity or light protection requirement, and whether freezing is prohibited. That profile drives putaway, so a product can only be placed in a zone that meets its condition.
Monitoring, alarms and excursions
Temperature-controlled zones are continuously monitored with calibrated sensors that log readings and alarm when a zone approaches or leaves its range. Mapping identifies hot and cold spots so sensitive products are not placed near dock doors, ceilings or evaporator coils.
If an excursion occurs, affected inventory is placed on hold automatically, and you receive a report with the zone, duration, minimum and maximum readings and the lots involved. The disposition decision belongs to your quality team, because only you hold the stability data that shows whether a given excursion affects the product. Inventory remains on hold until you release it in writing, and every excursion and release is retained in the audit record.
Refrigerated 2–8°C storage
Refrigerated storage for medical products is available in select markets, which lets you position cold-chain inventory where it reaches customers fastest. Refrigerated zones are monitored like every other controlled zone, and refrigerated items are picked and packed in a way that minimizes time outside the controlled environment.
Not every market offers refrigeration, so we plan network placement around your cold-chain items first. A common pattern is to keep refrigerated SKUs in one or two markets with strong carrier coverage while ambient SKUs are distributed more widely. Tell us your refrigerated volume and order profile, and we will recommend which markets fit and what transit times to expect.
Cold-chain shipping and pack-outs
Storage is only half the cold chain; the parcel in transit is the other half. For refrigerated or temperature-sensitive orders we use insulated shippers and refrigerants configured to your specification. Ideally the pack-out has been qualified against a thermal profile such as those in ISTA 7D or 7E, and we will build to your validated configuration exactly.
We also apply shipping rules that protect product in transit: limiting temperature-sensitive shipments to service levels and ship days that avoid weekend dwell, seasonal pack-out changes when you specify them, and data loggers in shipments where you require proof of conditions. Hospital and clinic customers can receive temperature-sensitive orders flagged for immediate refrigerated receipt.
What's included
- Storage profiles built from your labeling
- Monitored ambient and controlled room temperature
- 2–8°C refrigerated storage in select markets
- Continuous logging with alarms
- Automatic holds and excursion reports
- Build-to-spec cold-chain pack-outs
- Ship-day rules to avoid weekend dwell
Frequently asked questions
What temperature should medical devices be stored at?
Medical devices should be stored at the conditions stated on their labeling or instructions for use. Many devices require only protection from extremes, while IVD reagents and some combination products specify narrower ranges such as 2–8°C.
Do you offer refrigerated storage for test kits and reagents?
Yes. 2–8°C refrigerated storage is available in select markets, with continuous monitoring, alarms and excursion reporting.
What happens if there is a temperature excursion?
Affected inventory is placed on hold, and you receive a report with the zone, duration, readings and lots involved. Your quality team decides disposition using your stability data, and nothing ships until you release it.
Can you ship refrigerated orders by parcel?
Yes. We pack refrigerated orders in insulated shippers built to your validated pack-out specification and apply ship-day rules that avoid weekend transit.