How Medical Device Fulfillment Works With MedShip 3PL
Onboarding is built around your quality system, not just your order volume. Here is how we take your devices from first conversation to lot-controlled shipping across DTC, marketplace and healthcare channels.
- 1
Discovery and requirements
We review your SKUs, device classes, storage conditions, battery content and channels. Together we build a requirements matrix that drives every later step.
- 2
Quote and fulfillment design
You receive a transparent, itemized quote and a proposed operating design, including which U.S. markets fit your customer base. We flag any activities that need special controls or registration.
- 3
Quality agreement and qualification
We work through your supplier qualification and quality agreement, covering holds, complaints, deviations, records and change control. Nothing ships until responsibilities are written down.
- 4
Integrations and testing
We connect your storefronts, marketplaces, ERP and EDI trading partners, then test orders, ASNs and labels end to end. Customer-specific packing and document rules are configured in the system.
- 5
Controlled inbound
Inventory arrives in planned waves and is received with full scanning of lot, serial and expiry. Discrepancies, damage and temperature issues go to quarantine for your disposition.
- 6
Go-live and mock recall
We start shipping, review early metrics with you and run a mock recall to prove traceability from receipt to consignee. Ongoing reviews keep the operation aligned with your quality system.
Typical timeline
Many brands go from first call to first shipment in a few weeks, while programs with EDI trading partners, temperature-controlled product or formal supplier audits usually take longer. We will give you a realistic plan after discovery, built around your quality and integration requirements rather than a fixed promise.